Instructors

We have a stringent process for identifying and qualifying potential instructors. OFFICEPRO trainers are seasoned professionals with years of experience in training and also real world experience with the software they train.

Even after instructors join the OFFICEPRO instructional team, the selection process is ongoing as we match instructors to client sites to ensure a quality learning experience.

We monitor instructor performance on an on-going basis to maintain the highest level of quality for our clients.

Materials

Much of our content is modular in nature, which allows courses to be

tailored to meet the client’s objectives. In addition to comprehensive hands-on training manuals, clients may also choose from quick reference guides or class handouts.

Regardless of the materials used, students in OFFICEPRO’s hands-on classes learn by doing, not viewing. It is always our objective to create

independent capability that can be immediately applied to work. We’re more than happy to incorporate client-specific samples into the classroom.

We strongly believe that each student in a hands-on training class should have their own computer, giving them the best opportunity to practice what they learn.

Customer Service

Everything we do is driven by the desire to meet the needs of our clients and to exceed their expectations. We utilize a client-specific approach to training – which means that we work with

each client individually to ensure that both class content and class scheduling meet their needs.
Because we are a small company, we are able to build an in-depth relationship with each of our clients.

We combine our understanding of the client’s objectives with our experience in delivering training to create a custom training experience that is highly effective for each client.